Frequently Asked Questions
Everything you need to know about your Passenger Clothing order, shipping, and sustainable practices.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are easy to process through our online portal, though some international returns may incur a shipping fee.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit for your lifestyle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna in select regions.
Are your materials sustainably sourced?
Sustainability is at our core. We use organic cotton, recycled polyester, and other eco-friendly materials whenever possible, and we plant a tree for every order placed through our site.